Join Rogers as a NOC Specialist focusing on Core and Enterprise IP. This vital role involves 24/7 incident management and support for critical network services in Brampton.
You will lead incident resolutions and work closely with internal and external teams to ensure network reliability for Rogers' customers. This position requires a robust understanding of networking technologies and proactive engagement in continuous improvement activities. If you have experience in a break/fix environment and a passion for technology, consider this opportunity.
Key Responsibilities:
• Monitor and analyze complex network incidents
• Develop automated diagnostic workflows
• Lead troubleshooting efforts for client issues
• Ensure transparency during network changes
• Document departmental troubleshooting procedures
Requirements:
• Degree in a related field or equivalent experience
• Understanding of server and cloud solutions
• Experience with multi-vendor routing techn...