A fintech company is seeking an experienced Support Specialist to provide overnight support from 12am to 8:30am EST. The role involves responding to inquiries from business customers via chat and email, requiring strong communication and problem-solving skills. Ideal candidates will have at least 2 years of experience in customer support, be empathetic, and able to work during late-night hours. This position offers a competitive salary, generous vacation, health benefits, and a remote-first work environment.
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