We are looking for an experienced Network Service Engineer with strong expertise in customer network service configuration to support the design, implementation, and optimization of network services. In this role, you will contribute to the scalability, reliability, and performance of network infrastructure while ensuring that service designs align with business goals and customer requirements.

On site 4 days a week in Ottawa

The Network Service Engineer will work closely with Commercial, Product, Sales Engineering, Customers, Network Engineering, and external contractor teams to provide technical guidance on network configurations, documentation, use cases, test cases, and service design improvements. This role acts as a Subject Matter Expert for network services and configurations within the service portfolio, helping ensure that implementation decisions, validation plans, and documentation meet program objectives.

Key Responsibilities