As a Boutique Manager at Nespresso, you will be responsible for growing our Boutique in Hasselt by promoting sales of our coffee, machines & accessories and enrolling new members for the Nespresso Club. You will be ultimately responsible for inventory and cash flow. You will lead a passionate and dynamic team of sales advisors who, by providing ultimate service, respond optimally to each customer's wants and needs. In doing so, both individual and group targets are set annually.
It is important that the team is properly managed, but above all coached and motivated. You hold monthly team meetings and ensure that all Nespresso guidelines and procedures are respected by the team. Daily, you monitor and improve the team's service level through evaluations and discussions with sales advisors and Assistant Boutique Managers.
Communicating with all departments involved in the Boutique (Area Manager, accountancy, IT, logistics, marketing, HR) and...