Lead franchise services nationally as the National Head of Franchise Services. Direct strategic initiatives and support successful franchise operations across Canada.
Bringing over 15 years of industry experience, you will manage the Franchise Services team and enhance operational, financial, and guest outcomes. Your expertise in hotel openings, brand compliance, and franchisee engagement will drive continuous improvement across the franchise portfolio.
Key Responsibilities:
• Set priorities and performance metrics for franchise teams
• Spearhead corrective actions to improve franchise performance
• Ensure brand compliance through effective quality assurance
• Manage transitions during new hotel openings and renovations
• Create engaging programs for franchisee satisfaction
Requirements:
• 15+ years in hotel/franchise operations
• 7+ years in senior leadership
• Strong financial acumen and business insight
• Proficiency with Microsoft Office and hote...