As the Deal Operations Director at myAbode, you will lead a team dedicated to delivering exceptional service in real estate transactions while embracing AI technology for enhanced efficiency. Drive team success from acceptance to payout.
Your leadership will transform the Deal Processing Operations into a high-performing entity, focusing on people management and effective tool utilization. This role emphasizes service quality and requires collaboration with various departments to ensure optimal workflows and operational excellence. You'll take charge of performance metrics and change management.
Key Responsibilities:
• Enhance team performance through targeted coaching
• Monitor service standards and team productivity
• Address escalations and learning opportunities
• Partner on process improvements and AI usage
• Maintain alignment with operational goals and strategies
Requirements:
• 8+ years in operational leadership roles
• Leadership experience leadin...