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MSP Service Manager

Hospitality Full Benefits Career Growth
Company

STACK IT Recruitment

Location

toronto, Canada

Posted

June 01, 2026

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About This Opportunity

Do you thrive on leading teams, keeping operations seamless, and ensuring client success? If service delivery is your passion, this role is for you!

Join a dynamic and growing managed services provider (MSP) known for delivering top‑tier IT solutions and exceptional client support.

Who You Are:

  • A leader with expertise in service delivery, helpdesk management, and MSP ticketing tools.
  • A mentor who drives high performance through coaching, structured processes, and continuous improvement.
  • A problem solver skilled in handling escalations, resolving client issues, and improving service efficiency.
  • A strategist focused on analyzing trends, optimizing workflows, and aligning operations with business goals.
  • A business partner who combines service excellence with growth, client retention, and new opportunities.

Work Type:

  • Location: Greater Toronto Area, ON (Hybrid ...