Shape the customer journey as the Credit Card Manager at Momentum Financial Services Group. Focus on driving performance through innovative customer acquisition strategies in a hybrid work setting.
This pivotal role involves overseeing the credit card product portfolio's growth and profitability. Collaborate effectively with various teams across marketing, operations, and retail to enhance customer engagement and streamline processes. Your expertise in analytics will contribute to improving funnel performance and operational excellence in a fast-paced environment.
Key Responsibilities:
• Drive acquisition strategies in collaboration with marketing and retail
• Optimize customer engagement through targeted campaigns
• Analyze performance data to diagnose and resolve issues
• Improve frontline effectiveness with training and tools
• Enhance operational execution to reduce customer journey friction
Requirements:
• 7+ years in the financial services sector with c...