Minimum 1 year working in a client facing and/or administrative role
Have mortgage/credit lending experience
Have superior computer / technology skills
Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
Be highly organized and a self-starter, able to work independently and multi-tasking in a fast-paced, competitive market
Demonstrate excellent time-management skills, and be able to meet/exceed timelines and SLA expectations from a customer as well as business-partner perspective
Demonstrate high-level accuracy and attention to detail
Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
Be willing to work variable hours, including evenings and weekends
Be bilingual (English/French), or other language requirements as needed