Join Miele as a Bilingual Customer Service Specialist in Vaughan, where exceptional service meets professional growth. This hybrid role focuses on delivering solutions in both English and French.
In this full-time position, you will handle a high volume of customer calls while ensuring satisfaction and upselling opportunities. With a commitment to excellent service, you will document interactions accurately and participate in continuous training, enhancing your skills in a dynamic call center environment.
Key Responsibilities: • Handle diverse customer inquiries and provide solutions • Adapt communication for effective customer engagement • Document all call interactions clearly and thoroughly • Achieve performance targets through teamwork and collaboration • Identify upselling opportunities for Miele products
Requirements: • At least 2 years of relevant customer service experience • Fluent in both English...