Join Sherweb as a Microsoft Systems Administrator, providing hybrid IT support from Sherbrooke or Montreal. Focus on systems administration, cloud management, and process improvement.
In this role, you will participate in critical IT operations and contribute to the success of Sherweb’s offerings. With 3-5 years in Microsoft systems administration, you will leverage your expertise in troubleshooting, cloud services, and project management. Your work will enhance service delivery and ensure operational excellence.
Key Responsibilities:
• Manage and organize service tickets to adhere to SLAs
• Assist with complex hardware and software issues
• Engage in migration projects and application deployments
• Develop internal documentation and processes
• Conduct monitoring and availability checks for systems
Requirements:
• Degree in IT or computer science preferred
• 3-5 years of systems administration experience
• Relevant certifications: Microsoft (AZ104, AZ3...