**We help the world run better****Meet the team**:As the Mexico Head of Customer Services & Delivery (CS&D), you'll be instrumental in steering our CS&D strategy within Mexico.Your leadership will be pivotal in ensuring the successful delivery of a diverse range of services, including professional services and expert consulting to innovative solutions.We are looking for an individual who can drive customer success, adoption and **delivery excellence**while maintaining a sharp focus on profitability and employee trust and engagement.
**What you will do: Key Responsibilities**:Leadership:- Understand and communicate the SAP strategy effectively, fostering a clear vision for the future within your region and among customers.
- Align CS&D strategy with Regional CS&D objectives and promote adoption across all segments.
- Represent SAP and CS&D in internal and external events, partner engagements, and customer interactions.
- Demonstrate strong leadership at both strategic...