Become a key player in a leading fintech as a Merchant Integration & Support Specialist. Focus on optimizing merchant integrations and ensuring exceptional support for all transactions.
This position requires 5+ years of experience within payment operations, and you will serve as a crucial point of contact for merchants. Your role will involve understanding merchants' business models and collaborating across internal teams to ensure compliance and optimization of services.
Key Responsibilities:
• Support merchants with API integrations and configurations
• Conduct regular reviews and strategize account plans
• Troubleshoot transaction issues and monitor payment flows
• Collaborate with Product teams for feature testing
• Ensure compliance with regulatory standards
Requirements:
• Over 5 years of relevant experience in fintech
• Bachelor’s degree in Business or a related field
• Excellent communication and analytical skills
• Proficient in understandi...