Full‑time. BRANCH HOURS: Mon to Wed 9:30 AM‑5:30 PM, Thur 9:30 AM‑6:00 PM, Fri 9:30 AM‑6:30 PM

Location: Vaughan, ON

Job summary

Buduchnist Credit Union, operating as BCU Financial, is seeking a skilled problem solver with strong interpersonal skills to join our team as a full‑time Member Services Representative (MSR). The ideal candidate is an enthusiastic, service‑oriented professional who listens carefully to member needs and delivers accurate, timely, and effective solutions. The MSR demonstrates a strong understanding of customer service best practices, solid product knowledge, and confidence using technology platforms to support members efficiently.

Passionate about delivering an outstanding member experience, the MSR takes pride in building meaningful relationships through thoughtful communication and inquiry. This role is well suited for a driven, organized individual who enjoys engaging with members, asking the right questions, and ident...