About the role

As a Meet and Greet Receptionist, your primary responsibility is to warmly welcome and assist visitors, clients, and employees as they enter our organization's premises. You will serve as the first point of contact and the face of the company, ensuring a positive and professional experience for all individuals who visit our office.

Admissions and Tours: Coordinate and conduct facility tours for prospective residents and their families. Provide information on services, amenities, and care options available, and guide them through the admission process.

Participate in marketing events and community outreach initiatives to promote the care home's services and reputation.

Maintain accurate records of resident enquiries, admissions, and interactions using CRM software or database systems.

Reports to: Home Manager

Key duties and responsibilities