Role Summary

The Medical Office Administrator (MOA) will be involved in all aspects of administering the daily operations of Care Fertility, promoting the clinic's diverse services, and expanding its client base. As the front-face of our clinic, the MOA plays a critical role in supporting the team and maintaining a professional and welcoming environment.

Role Responsibilities

• Consult with physicians as needed regarding scheduling and booking appointments
• Actively participate in team-building initiatives and development of departmental goals
• Work independently with minimal supervision
• Maintain up-to-date patient records in the EMR system, including scanning and organizing test results and other documents
• Handle administrative tasks such as sending/receiving faxes, making photocopies, scanning documents, and accepting deliveries
• Administer patient billing, collect overdue payments, and issue receipts