Receives and unpacks specimens delivered by pneumatic tube system, courier, hospital staff (and outpatients if required)
Uses positive patient identification to ensure that all requisitions, specimens, sample aliquots are traceable
Applies specimen acceptance and rejection criteria as per established laboratory policies
Enters add-on test requests in computer; retrieves specimens for further testing as required
Answers phone inquiries and provides customer service to resolve issues
Faxes reports according to protocol
Prepares and ships samples to referral laboratories (includes documentation, labelling and packaging) in shipping containers at suitable conditions to maintain specimen integrity
Proper storage and discarding of specimens in accordance with retention policies and biohazard waste protocols