Manages complex projects and/or programs or manages teams that execute projects and/or programs that are directly tied to the development, implementation, or upgrade of technology solutions/services.Handles escalations, resolves issues, and takes corrective actions if required.
- Coordinates with multiple stakeholders to make communication easy and transparent regarding project/program issues and decisions and ensure progress.
- Leads review with executives and department leads for largescale programs, providing transparency into the health, risk, and financials of individual projects.
- Discusses program level milestones, prioritize deliverables, as needed, to meet strategic needs.
- Advises and mentors the project/program management teams, providing guidance and coaching on best practices, cultivating project/program management Center of Excellence (CoE) or Community of Practice (CoP).
- Exhibits technical knowledge and expertise to support advancement of new p...