The Analyst, Customer MDM is responsible for managing workflows involving customer master data creation/updates, process improvement and maintenance within the relevant ERP system. High level of accuracy and attention to detail is required.
+ Maintain the corporate customer master database by managing customer information within the ERP system. + Collaborate with cross-divisional business units to troubleshoot Customer Master Data issues related to sales areas. + Identify risks and issues related to Customer Master Data that could impact the business, and escalate them as necessary. + Serve as a subject matter expert (SME) on project teams, providing guidance on new processes, maintenance, and analysis of freight and shipping terms. + Interact with cross-functional areas such as field personnel, Finance, and Compliance to ensure seamless operations. + Utilize available databases and ERP systems to perform work efficiently. + Re...