Ensures projects meet timeline targets and monitors ongoing progress.
Identifies project problems and possible solutions, implementing simpler ones.
Manages daily tasks and projects according to department priorities.
Performs standardized checkpoints for each study (e.g., checks online/CATI links, ensures questionnaires are correctly programmed, maintains logic and flow as client changes are made).
Raises issues to manager as appropriate.
Checks data quality for accuracy.
Identifies own goals and drives personal development through performance management.
Solves day‑to‑day problems, using common sense to seek assistance for more complex issues.
Seeks constructive feedback openly and shares it with peers.
Shares praise, recognition, and appreciation with those who support them.