Pursue a role as a Tier 1 NOC Support Specialist at March Networks, focusing on proactive monitoring of mission-critical video surveillance systems. This position prioritizes both technical proficiency and customer care in a supportive team environment.

In this role, you will monitor and manage clients' systems, diagnose issues, and maintain tickets for customer inquiries. The ideal candidate is detail-oriented, with strong organizational skills and a commitment to maintaining high customer satisfaction levels. Join a company that values teamwork and innovation while advancing your skills.

Key Responsibilities: • Monitor the health of customer surveillance products remotely • Perform diagnostics and troubleshoot recording devices • Log alerts and maintain up-to-date tickets • Participate in NOC database maintenance • Escalate unresolved issues to upper-tier support

Requirements: • Bachelor’s degree in Computer Science, Engineering, or related field • CCNA or ...