Step into a transformative role as a Senior Business Insights Analyst at Manulife. Optimize data analytics to enhance decision-making and improve customer experiences across Canada.
In this strategic position, you will develop key performance indicators and leverage BI tools like PowerBI to translate complex data into understandable insights. Your collaboration with various stakeholders will empower you to tackle significant business challenges, influencing overall operational efficiency while showcasing your advanced analytical skills.
Key Responsibilities:
• Design and maintain reporting solutions for strategic objectives
• Analyze trends to enhance business performance
• Conduct customer journey analytics across multiple touchpoints
• Collaborate closely with operations and strategy teams
• Present insights with engaging storytelling techniques
Requirements:
• At least 3 years of experience in Business Intelligence
• Proficient in SQL and dashboard tool...