A leading consulting firm in Toronto is seeking a Managing Director for Customer Experience to drive revenue growth and develop a high-performing team. This role emphasizes building a scalable consulting business in pharma, fostering client relationships, and ensuring operational excellence. Candidates should have over 10 years of pharma CX experience and strong leadership skills. The position offers a competitive compensation package along with the opportunity for a 4-day work week, presenting a unique work-life balance. #J-18808-Ljbffr