Lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Provide day-to-day guidance to Payroll Analysts on the proper usage of the case management systems to drive accurate, effective and efficient responses to inquiries from internal and external partners regarding Time & Payroll policies and procedures.
Lead and manage the team of Payroll Analysts in assisting with activities related to the payroll and time processes
Facilitate the completion of the Record of Employments (ROE’s) on a bi-weekly or as needed basis
Facilitate with the investigation of time/leave data discrepancies/errors, resolve errors as required
Hold self and team accountable for ensuring the accurate administration, remittance and reporting of payroll related activities in compliance with relev...