Description

As the Manager of Operations for the Network Engineering and Operations team you will be responsible for implementation and deployment of new technologies, ongoing maintenance and support, troubleshooting and problem resolution, and collaborating with other departments to improve service delivery. NEO plays a critical role in maintaining and enhancing the network's operational efficiency and service quality. TELUS is able to deliver reliable telecommunications solutions for our customers and ensure 7x24 availability.

You will lead a multidisciplined operational team that includes Inside and Outside Plant, Network Operations, RF Operations, and Power Operations.

What You’ll Do

• Establish team standards, guidelines, and best practices to ensure consistent and effective operational execution
• Provide leadership, guidance, mentoring and support to the operational team
• Collaborate with cross-functional teams to de...