Elevate your career with Netflix as the Manager of Technology Systems and Operations in Vancouver. Join a team focused on advancing Games and VFX production through innovative technology solutions.
This leadership position focuses on streamlining operational excellence and fostering an environment of exceptional support. You will spearhead strategic initiatives to automate support workflows while ensuring high-quality experiences for creative production teams. Collaborating closely with various stakeholders, your role will enhance integration and address recurring technology challenges effectively.
Key Responsibilities: • Oversee daily operations of the TSOS team • Drive aligns technology roadmaps with business objectives • Enhance the support experience through real-time analytics • Implement best practices for incident management • Develop training programs for internal and external teams