Lead Supply Chain Customer Enablement at Loblaw Companies Limited, focusing on enhancing relationships and service efficiency. This managerial role is pivotal for driving customer satisfaction.
As the Manager, you will liaise directly with multiple departments to implement functional strategies and address service issues promptly. With 5-7 years of experience in grocery or pharmacy retail, your role will be critical in representing Retail interests and fostering strong partnerships. Your ability to communicate effectively and resolve conflicts will impact service levels significantly.
Key Responsibilities: • Liaise with executives and district managers across Retail • Formulate and execute effective communication plans • Provide updates on service levels and incidents • Oversee change management processes regarding supply issues • Participate actively in improvement initiatives and feedback loops