Lead operations governance at Manulife in the role of Manager, Operations Control & Governance. Focus on operational risk management strategies within a hybrid environment.

As part of the Canada Operations team, your role will be to ensure the integrity of our Operational Risk Management Framework. This position demands extensive experience with operational functions, particularly in insurance or group benefits, and the ability to facilitate communication among multiple stakeholders to drive effective risk mitigation and compliance efforts.

Key Responsibilities:
• Implement key elements of Operational Risk Management Framework
• Oversee corrective action plans for operational teams
• Conduct project risk assessments and strategize mitigations
• Manage audit engagements alongside business leaders
• Perform root cause analyses for operational risks

Requirements:
• Bachelor’s degree in relevant field
• 5-7 ye...