Enhance guest experiences as the Manager of Front of House VIP Services at Cineplex in Montreal. This full-time role emphasizes leadership and operational excellence.
As a Front of House VIP Experience Manager, you will support a dedicated team and ensure exceptional service throughout the venue. This role requires a strong background in hospitality management, preferably in licensed environments, paired with a flexible schedule to meet operational needs. Your ability to relate to guests and employees across diverse demographics is essential.
Key Responsibilities:
• Coach and motivate FOH staff for optimal performance
• Ensure ambiance is appropriate through music and decor
• Maintain cleanliness and service standards across dining areas
• Oversee hiring and staffing of host/hostesses and servers
• Accurately reconcile funds at the end of shifts
Requirements:
• Minimum of 2 years in a management role in hospitality
• Flexible availability, including evenin...