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Manager of Dynamics 365 Operations

Hospitality Full Benefits Career Growth
Company

EllisDon

Location

mississauga, Canada

Posted

May 31, 2026

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About This Opportunity

Lead the Dynamics 365 support team, focusing on F&O and CRM development. Drive governance and improve service delivery while managing a high-performing team.

In this influential role, you will promote the operational excellence of Dynamics 365 Finance and CRM. Lead a skilled team while establishing performance indicators and ensuring service quality. Collaborate with various stakeholders to drive platform strategy and capability planning.

Key Responsibilities:
• Manage the technical operations of Dynamics 365
• Establish functional quality standards and accountability
• Drive prioritization and change governance processes
• Collaborate with business and architecture teams
• Provide comprehensive reporting on platform performance

Requirements:
• 5+ years in Business Analysis for Dynamics 365
• Experience with F&O management and support
• Strong leadership and governance experience
• Excellent fa...