Lead the Dynamics 365 support team, focusing on F&O and CRM development. Drive governance and improve service delivery while managing a high-performing team.
In this influential role, you will promote the operational excellence of Dynamics 365 Finance and CRM. Lead a skilled team while establishing performance indicators and ensuring service quality. Collaborate with various stakeholders to drive platform strategy and capability planning.
Key Responsibilities: • Manage the technical operations of Dynamics 365 • Establish functional quality standards and accountability • Drive prioritization and change governance processes • Collaborate with business and architecture teams • Provide comprehensive reporting on platform performance
Requirements: • 5+ years in Business Analysis for Dynamics 365 • Experience with F&O management and support • Strong leadership and governance experience • Excellent fa...