Lead the Life and Disability Claims at Empire Life from anywhere in Canada. Drive operations, enhance team performance, and manage complex claims with a focus on employee wellbeing.
As a Bilingual Manager in this pivotal role, you will oversee daily operations while fostering talent development and building claim efficiency. You'll engage in coaching, establish performance metrics, and enhance the skills of your team, ensuring excellence in handling mental health and extended duration claims. This managerial role demands strong leadership within a fast-evolving claims framework.
Key Responsibilities:
• Provide coaching and mentorship to claim professionals
• Define measurable performance objectives for the team
• Develop comprehensive training programs for new hires
• Conduct daily team meetings to encourage collaboration
• Analyze claims data to identify opportunities and trends
Requirements:
• 5+ years in Disability Management or Group Insurance
• Univer...