Lead the Food and Beverage services at Shangri-La, Toronto. Drive guest satisfaction through exemplary service and teamwork in a luxury environment.
As the Food and Beverage Manager, you will ensure operational excellence while fostering a collaborative atmosphere. Your role will involve interacting with guests to uphold Shangri-La's premium service standards, coaching colleagues, and managing the financial health of outlets. Your commitment to service excellence will directly impact guest experiences.
Key Responsibilities:
• Deliver a 5-star guest experience through exceptional service
• Engage with guests to gauge satisfaction and implement feedback
• Guide colleagues in providing warm and professional service
• Oversee administrative duties such as forecasts and schedules
• Ensure cleanliness, safety, and maintenance standards
Requirements:
• 3+ years of management experience in Food and Beverage
• Strong understanding of high-end dining standards
• ...