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Manager, DCL Program Delivery & Communications

Hospitality Full Benefits Career Growth
Company

Manulife

Location

Waterloo, Canada

Posted

March 22, 2026

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About This Opportunity

The Manager, DCL Program Delivery & Communications drives executive level communication, strategic storytelling, program coordination, and stakeholder engagement for the Digital Customer Leader (DCL) program. It shapes compelling narratives for senior audiences and ensures consistent, aligned communication across the organization. The role also manages governance forums, facilitates alignment across global segments, and supports change enablement activities that drive awareness and adoption. 

Position Responsibilities:

Communications & Storytelling 

  • Support the development of strategic narratives for Leadership.

  • Convert complex program insights into clear, persuasive stories that influence decision making. 

  • Craft communication materials that drive awareness, alignment, and engagement across global segments. 

  • Program & Stakeholder Management 

  • Coordinate global executive meetings: manage age...