Lead a team of professionals and supervisors to achieve business/operational objectives, maintain effective day-to-day operations, and deliver quality service and transaction processing consistent with business objectives.
Provide guidance and direction to team members within own area of specialization and focus.
Review and assess incoming files and allocate to appropriate Investigators/Investigative Specialists.
Monitor service, productivity and assess efficiency levels within own function and implement continuous improvements.
Conduct investigations in the capacity of a working lead where cases have been specifically assigned, ensuring proper analysis and investigation standards are followed.
Prepare applicable documents based on criminal and/or non-criminal proceedings.
Collaborate with counterparts from other institutions and/o...