Forecasts and prioritizes all “scheduled” and “unscheduled” work. Works with both the Operations group and Maintenance Service Managers to direct/ coordinate the following events into a service repair site:
Support over-the-road breakdowns/ Unscheduled work
Scheduled issues
Major EDVIR’s
Check engine faults
Isaac/ TGI issues
Collision repair routing
Oil sample
Preventative maintenance
Key Duties and Responsibilities:
Forecasting/ Scheduling Repairs & Services
Studies the driver's reports to determine the nature of the repair and confers with the maintenance coordinator to schedule it
Overflow work that cannot be completed in-house will need to be routed to a supporting TP and then passed over to be managed by the outsourcing group
Coordinate all service switches and manage “M” units replacement fleet