Step into a pivotal role at MacLean Engineering as a Customer Support Engineering Administrator in Sudbury, Ontario. Your position will focus on maximizing support for customers and the engineering team alike.
In this full-time opportunity, you will provide direct support to the Customer Support Engineering team, involving coordination of tasks, management of schedules, and maintaining accurate documentation. You will also play a vital role in organizing team training and ensuring compliance with safety standards. Your organizational prowess will facilitate continuous improvement in service delivery.
Key Responsibilities: • Assist with daily operations of the Customer Support Engineering team • Coordinate schedules while ensuring clear communication • Manage and organize training compliance documentation • Generate progress reports and maintain project status • Support travel arrangements for engineering personnel