Description

Job Summary
The Infrastructure Engineer IIhassupport-level subject matterexpertiseinthe full Microsoft365 suiteand Microsoft Exchange. This positionprovidestechnicalexpertiseand customersupportforthe organizationalcollaboration platforms within the Microsoft 365 portfolioand Microsoft Exchange,including Teams,SharePointand Email. Installs, supports, andmaintainscorecollaborationsolutionsandmailflowalong with dependent ecosystemssuch as application deployment, 3rdpartyintegrationsand security policyadherence. Evaluates and recommendsimprovements andupgrade cycles covering the entireM365 and Exchange environment. Performs technical analyses ofsupported solutionsusing various diagnostic tools in support of efficient operations. Provides escalation support for end user support teams for supported systems.

Responsibilities
Supports cloud/private infrastructureforglobalM365 and Exchangeconfigurationmanagement,secu...