We are seeking a Logistics Coordinator (CSR) to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team!

Job Summary

• Data entry of shipment in the software.
• Track & Trace shipments to ensure the good conduct of the operation.
• Work in tandem with the internal team members to ensure client satisfaction
• Respond to customer inquiries, providing a quick turnaround.
• Mediate with carriers to resolve any logistical issues.
• Prepare and provide daily tracing reports as required.
• Timely status information updates; documenting service performance and equipment tracking.
• Proactively communicate issues to the team.
• Confidently problem-solve issues such as ...