Become a L’Occitane en Provence B2B Service Associate, dedicated to ensuring customer satisfaction through effective order management and communication. This role supports operations for US and Canada customers.
Ideal candidates will possess a Bachelor’s degree and 1-3 years of relevant experience. You will oversee customer interactions, process orders accurately, and collaborate with various teams to enhance operational efficiency. Your focus will be on problem-solving and streamlining service processes to exceed customer expectations.
Key Responsibilities:
• Manage daily B2B customer service operations seamlessly
• Provide timely responses to customer inquiries
• Coordinate accurate order processing and fulfillment
• Optimize processes for better customer experiences
• Support colleagues and foster collaboration
Requirements:
• Bachelor’s degree in supply chain management
• 1-3 years in customer service or supply chain
• Exceptional communication and ...