LMI Technologies is hiring an IT Service Manager to enhance operations with AI and business automation. This hybrid role focuses on strategic improvements and collaborative team culture.
As an IT Service Manager, you will drive innovation by creating and managing IT service roadmaps at LMI Technologies. Your leadership will promote a culture of curiosity and empathy while refining internal applications and tools. Collaborating closely with security and infrastructure teams ensures optimal service delivery across diverse regions.
Key Responsibilities:
• Manage the implementation of IT service roadmaps
• Conduct business reviews for service optimization
• Develop and implement automation and training programs
• Lead evaluation and integration of industry best practices
• Respond to critical issues swiftly and effectively
Requirements:
• 10+ years of experience in IT management
• Proven experience with change management processes
• Strong AI tool fluency f...