Enhance translation quality as a Linguistic Quality Reviewer with a focus on customer service content. This ongoing role involves conducting quality reviews to ensure accuracy and consistency.
As a Quality Reviewer, you'll validate severity assessments and identify systemic MT quality issues. Your expertise in linguistic QA frameworks will guide you to provide actionable feedback that supports ongoing improvements. This position requires a keen attention to detail, as tasks are filled on an ad hoc basis based on client demands.
Key Responsibilities:
• Conduct second-pass reviews for linguistic accuracy
• Validate and calibrate severity assessments
• Identify recurring error patterns and tone mismatches
• Provide qualitative feedback for continuous improvement
• Collaborate on quality reporting and assessment
Requirements:
• Native English proficiency (Canada)
• Experience in linguistic quality review or MT evaluation
• Familiarity with QA frameworks and...