Elevate your IT career as a Level 2 Desktop Administrator with Zebra in Montreal, Canada. This role focuses on providing exceptional support for Windows and Linux desktops and laptops in a collaborative environment.
As a Desktop Administrator II at Zebra, you will bring two or more years of relevant experience to provide Level 2 support. Your main responsibilities will include troubleshooting hardware and software issues, performing installations, and managing IT service requests. You will also assist in procurement and handle on-site asset management, ensuring all systems operate optimally.
Key Responsibilities: • Provide Level 2 support for Windows and Linux desktops/laptops • Perform installations and configurations using corporate images • Manage OS installation, upgrades, and patching tasks • Troubleshoot hardware and software incidents as needed • Monitor and resolve IT service requests within SLAs