**Job Summary** : The Leisure Concierge Agent is responsible for creating unique, engaging, and personalized leisure experiences for hotel guests. Specializing in astronomy, mountain hiking, via ferrata, and other outdoor adventure activities, the agent will curate tailored itineraries and tours, ensuring guests have safe and enjoyable experiences. This role involves extensive knowledge of local natural attractions, outdoor safety, and the ability to provide exceptional guest service.
**Key Responsibilities** :
1. **Guest Interaction and Personalized Service** : 2. Welcome and engage guests, ensuring a friendly and professional experience from arrival to departure. 3. Understand guest preferences and expectations to tailor astronomy tours, mountain hiking, via ferrata adventures, and other leisure activities accordingly. 4. Provide detailed information about local natural landmarks, trails, stargazing opportunities, and adventure...