As a Learning Specialist of Hotel Training and Quality Assurance (HTQA), you play a crucial role in designing and implementing effective training programs for team members. The role involves developing learning strategies to enhance the skills and knowledge of employees, ensuring high standards of service and guest satisfaction. By analyzing training needs, creating engaging content, and evaluating program effectiveness, the Learning Specialist helps drive continuous improvement and professional development within the hotel industry.

• Foster strong learning partnership with stakeholders by supporting their learning needs with departmental learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departmental strategies and organizational objectives.
• Lead the curation of training materials including online resources....