Join HUB International as a Team Lead in Employee Benefits and Retirement, where your focus on service quality and team development drives success. This pivotal role demands exceptional interpersonal skills and a commitment to client satisfaction.
In this leadership position, you will guide the operational team, establish performance metrics, and create strategic initiatives that align with company goals. Your ability to collaborate across departments will ensure seamless integration of technology and exceptional client services, reinforcing the importance of operational risk oversight.
Key Responsibilities:
• Establish performance expectations for operational staff
• Ensure high-quality client service delivery
• Implement strategic initiatives for profitability
• Oversee technology integration alongside IT teams
• Evaluate and mitigate operational risks rigorously
Requirements:
• 3-5 years of experience in the employee benefits sector
• Experience in lead...