Elevate user experience at our innovative company as a Lead UX Designer focusing on digital services and enhancing customer journeys. Collaborate in a hybrid work model to create impactful design solutions.

We seek an experienced UX Designer specializing in service design methodologies, user research, and stakeholder engagement. You will lead multiple service design projects from discovery to implementation while shaping user-centered digital services that meet organizational goals. Your expertise will help improve service delivery and foster operational effectiveness.

Key Responsibilities: • Lead concurrent service design projects from inception to rollout • Conduct user needs mapping and journey assessments • Create wireframes and interactive prototypes for web/mobile • Validate solutions through usability testing and feedback • Present strategic proposals to senior leadership

Requirements: • Extensive experience in UX and Service Design • Proven leadership...