Drive operational excellence at Toromont Cat by becoming a Service Supervisor. You'll lead a team of technicians while ensuring the highest standards of customer satisfaction and safety.
As a Service Supervisor, you'll be a key player in enhancing service delivery. This role involves providing direction to your team, scheduling tasks to optimize efficiency, and ensuring a safe work environment. You will also handle financial implications related to work orders and support team development through effective coaching.
Key Responsibilities:
• Model safe and healthy workplace practices
• Schedule and manage work orders efficiently
• Promote customer satisfaction with proactive follow-up
• Coach team members to exceed service expectations
• Produce quotes and invoices for customer transactions
Requirements:
• Minimum post-secondary education needed
• At least 3 years experience in supervising roles
• Technical background is an asset
• Strong communication...