Take charge of store operations as a Lead Store Manager at SportChek. Ensure customer satisfaction, manage teams, and maintain operational excellence for a top retail experience.
In this pivotal managerial position, you will drive the implementation of customer experience strategies and uphold service level agreements. Your role encompasses training staff, managing compliance, and achieving corporate shrink targets, all while providing support for an efficient store environment. An emphasis on coaching and feedback will help you foster a positive workplace culture.
Key Responsibilities:
• Ensure exceptional customer service and issue resolution
• Implement visual and operational standards
• Control inventory and manage shrink effectively
• Develop and train management and staff teams
• Schedule and oversee store operations daily
Requirements:
• 3-5 years in retail management roles
• Strong coaching and development skills
• Exceptional communication and ...