Elevate customer transitions as a Senior Program Manager with Equinix, coordinating complex movements in our global IBX portfolio. This role emphasizes operational excellence and customer satisfaction.
As a Senior Program Manager, you will orchestrate customer transition programs across various IBX sites. You'll be pivotal in managing program plans, including timelines and milestones, ensuring all activities are executed on-time and within budget. This role requires alignment between internal execution and customer expectations while maintaining clear communication with stakeholders across multiple time zones.
Key Responsibilities: • Lead end-to-end execution of customer transitions • Develop and manage detailed program plans • Track risks and dependencies across stakeholders • Coordinate customer moves and exits with precision • Partner with Data Center Operations teams