Take charge as a Lead Retail Experience member with FIKA in Regina, SK. Direct store operations, enhance customer engagement, and manage staff in a vibrant cannabis environment.
As the Retail Experience Lead, your responsibility will include overseeing daily operations and ensuring exceptional service delivery. You will guide team members while maintaining a thorough understanding of retail best practices and company policies.
Key Responsibilities: • Open and close the retail store during shifts • Develop customer relationships through exemplary service • Assist with staff onboarding and continuous education • Communicate operational changes effectively to the team • Resolve any customer issues with professionalism and care
Requirements: • At least 2 years of retail experience • High school diploma or GED essential • Proven ability to deliver high customer satisfaction • Clear criminal record a...